SleepSoundConsulting.com
Sleep Sound Policies
Refund Policy
Custom Sleep Packages:
Due to the customization of our Sleep Packages, Sleep Sound provides refunds under very limited circumstances only.
Express Plan:
If the call has not been scheduled or conducted, a refund (minus payment processing fees) may be requested within 2 days of purchase date by submitting the request in writing to Alexa@SleepSoundConsulting.com. After 2 days have passed since purchase date, no refund will be provided.
Full Support Packages:
Once the intake form has been completed by the client and the consultant has begun writing the customized sleep plan, no refunds will be offered for this package. If the intake form has not yet been submitted by the client, a refund (minus payment processing fees) may be requested within 2 days of purchase date by submitting the request in writing to Alexa@SleepSoundConsulting.com. After 2 days have passed since purchase date, no refund will be provided.
Guides
Due to the instant access nature of these guides, no refunds will be offered for any purchases. Custom support add-ons for these offers will follow the same refund policy as the Express call.
Any plan including access to the PDF guides as result will not be refund applicable.
Terms and Conditions
Welcome to Sleep Sound. The www. SleepSoundConsulting.com website (the “Site”)is composed of various web pages operated by Sleep Sound LLC. www. SleepSoundConsulting.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www. SleepSoundConsulting.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
www. SleepSoundConsulting.com is an E-Commerce Site.
The purpose of our website is to support families with improving their child’s sleep (the “Services”).
No medical advice
The Services provided by Sleep Sound LLC are for informational and educational purposes only. Sleep Sound is not a licensed physician or other medical provider and does not offer medical advice. Your use of the Services does not establish a doctor/physician-patient relationship, and the Services are not a substitute for seeking medical advice. The Services provided by Sleep Sound have not been evaluated by the Food and Drug Administration and are not intended to treat, diagnose, cure or prevent any disease. All information contained on this site is intended for educational and informational purposes only. This information is not to be taken as medical or other health advice pertaining to a specific health or medical condition. You should always seek the advice of a qualified medical professional before implementing any of the suggestions offered through the Services. For medical advice, contact your doctor or a qualified medical professional. In the case of a medical emergency, immediately call 911.
No representations or warranties
Sleep Sound makes no promises, guarantees, representations or warranties, express or implied, about the Services, including but not limited to any promise, guarantee, representation or warranty about the accuracy and completeness of the Services or regarding any outcome or result following your use of the Services. Sleep Sound is not liable or responsible for any errors or omissions in the Services. This web site and all content it contains and Services offered are provided “AS IS.” Neither Sleep Sound nor its employees are liable or responsible for your use of or reliance on the Services or for any claims, losses or damages (including but not limited to tort claims, breach of contract claims and negligence claims) that arise or result from the Services or from your use or non-use of the Services. If, notwithstanding the foregoing, Sleep Sound or its employees are held liable to you for any claim, loss or damage, such liability shall be limited to the amount paid by you to Sleep Sound as consideration for the Services.
Permitted uses
The Services are offered and provided for your personal use only. You may use the Services only for non-commercial purposes. You may not sell, use, distribute or reproduce the Services, or any part thereof, for any commercial purpose. The Services and all intellectual property rights in and to the contents of the Services are the intellectual property of Sleep Sound or its affiliates or are being used with permission by Sleep Sound. Your license to use the contents of the Services is limited and may be terminated at any time. You may not modify the Services, or any part thereof, or include the Services, or any part thereof, in another work (printed, electronic or otherwise).
Privacy and Confidentiality
Your use of Sleep Sound is subject to The Sleep Sound Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices. Sleep Sound does not sell or share information about its visitors and clients to any third party. Information provided by you to Sleep Sound will be maintained in confidence and not shared with any third party without your written consent. Your use of this site may be tracked or monitored (which may include the use of cookies, beacons or similar technologies), and any such information will be used by Sleep Sound only for statistical and demographic purposes.
Acceptable Conduct
You agree not to post any threatening or defamatory content on the web site that invades privacy, is obscene, excessively violent, discriminatory, pornographic, abusive, or violates any law or advocates illegal activity. Sleep Sound will fully cooperate with any law enforcement authorities or court order requesting or directing Sleep Sound to disclose the identity of the user of the web site and you consent to such disclosure. You agree not to damage, disable, attack, deface, or attempt unauthorized access to this web site or server, or a third party web site or server. You agree not to transmit or post submissions to the Web Site or other users in connection with surveys, contests, pyramid schemes, chain letters, junk email, spamming or any duplicative or unsolicited messages (commercial or otherwise), without the prior written consent of Sleep Sound.
License for User Content
Certain Services offered through this web site accommodate or require user-supplied information, files or communication (“User Content”). Depending upon the nature of the Service, by submitting User Content to this web site you grant Sleep Sound an unrestricted, worldwide, irrevocable license to use, reproduce, display, perform, modify, transmit, and distribute such User Content for the purpose of delivering any Services or products, and you also agree that Sleep Sound is free to use any ideas, concepts, know-how, or techniques that you send us for any purpose without any compensation to you. However, we will not release your name or otherwise publicize the fact that you submitted such User Content to us unless: (a) you grant us permission to do so; (b) we first notify you that the User Content you submit to a particular part of the Web Site will be published or otherwise used with your name on it; (c) we have a good faith belief that we are required to do so by law and/or in response to a subpoena or court order; or (d) we believe it necessary in order to protect the rights of Sleep Sound or others.
Electronic Communications
Visiting www. SleepSoundConsulting.com or sending emails to Sleep Sound constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Links to Third Party Sites/Third Party Services
www. SleepSoundConsulting.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Sleep Sound and Sleep Sound is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Sleep Sound is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Sleep Sound of the site or any association with its operators.
Certain services made available via www. SleepSoundConsulting.com may be delivered by third party sites and organizations. By using any product, service or functionality originating from the www. SleepSoundConsulting.com domain, you hereby acknowledge and consent that Sleep Sound may share such information and data with any third party with whom Sleep Sound has a contractual relationship to provide the requested product, service or functionality on behalf of www. SleepSoundConsulting.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
As a condition of your use of the Site, you warrant to Sleep Sound that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Sleep Sound or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Sleep Sound content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Sleep Sound and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Sleep Sound or our licensors except as expressly authorized by these Terms.
International Users
The Service is controlled, operated and administered by Sleep Sound from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use Sleep Sound Content accessed through www. SleepSoundConsulting.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
Indemnification
You agree to indemnify, defend and hold harmless Sleep Sound and it’s employees, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Sleep Sound reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Sleep Sound in asserting any available defenses.
Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. The parties agree that a party may bring claims against the other only in each individual capacity, and not as a plaintiff or class member in any putative class, collective and/or representative proceeding, such as in the form of a private attorney general against the other. Further, unless both you and Sleep Sound agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
Liability Disclaimer
The information, products, and services included in or available through the site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Sleep Sound LLC may make improvements and/or changes to the site at any time.
Sleep Sound LLC and/or its suppliers make no representations about the suitability, reliability, availability, timeliness and accuracy of the information, products and services and related graphics contained on the site for any purpose.To the maximum extent permitted by applicable law, all such information, products and services and related graphics are provided "as is" without warranty or condition of any kind. Sleep Sound LLC hereby disclaim all warranties and conditions with regard to this information, products m services and related graphics, including all implied warranties or conditions of merchantability, fitness for particular purpose, title and non-infringement.
To the maximum extent permitted by applicable law, in no event shall Sleep Sound LLC and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, date or profits, arising out of or in any way connected with the use or performance of the site, with the delay or inability to use the site or related services, The provision of or failure to provide services, or for any information, products services and related graphics obtained through the site or, otherwise arising out of the use of the site, whether based on contract, tort, negligence, strict liability or otherwise, even if sleep sound LLChas been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the aboce limitation may not apply to you. If you are dissatisfied with any portion of the site, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the site.
Governing law and jurisdiction
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Sleep Sound as a result of this agreement or use of the Site. Sleep Sound’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Sleep Sound right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Sleep Sound with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Sleep Sound with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Sleep Sound with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Sleep Sound reserves the right, in its sole discretion, to change the Terms under which www.SleepSoundConsulting.com is offered. The most current version of the Terms will supersede all previous versions. Sleep Sound encourages you to periodically review the Terms to stay informed of our updates.